Our customers have helped us achieve the BizRate.com Customer Certification!  Purchase with comfort as thousands already have!

To be "Customer Certified" a store must fulfill two requirements.

1. Participate in BizRate's Continuous Feedback Program
   The store must participate in BizRate's free customer survey program, allowing BizRate to collect feedback continuously and directly from its customers as they check-out and after the date of fulfillment through follow-up e-mail surveys. This way, BizRate collects detailed timely feedback from real verified customers at check-out and after fulfillment and can be sure that we are allowing all customers to tell us what a store experience is like.
2. Customer Satisfaction
   The store must get a rating of satisfactory or better on all twelve quality rating dimensions of service.

Stores that pass the above requirements are truly committed to proactively receiving customer feedback and to providing satisfactory customer service and are thus designated as "Customer Certified" with the following logo on the BizRate site: Customer Certified

Symbol Key

Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

Outstanding
Good
Satisfactory
Poor

Detailed Store Ratings

8.5 out of 10	Would shop here again Likelihood to buy again from this store
8.7 out of 10	Overall rating Overall experience with this purchase

Pre-Ordering Satisfaction

8.7 out of 10	Ease of finding what you are looking for How easily were you able to find the product your were looking for
8.6 out of 10	Selection of products Types of products available
8.2 out of 10	Clarity of product information How clear and understandable was the product information
8.6 out of 10	Prices relative to other online merchants Prices relative to other web sites
8.3 out of 10	Overall look and design of site Overall look and design of the site
7.4 out of 10	Shipping charges Shipping charges
8.1 out of 10	Variety of shipping options Desired shipping options were available
9.0 out of 10	Charges stated clearly before order submission Total purchase amount (including shipping/handling charges) displayed before order submission

Post-Fulfillment Satisfaction

9.2 out of 10	Availability of product you wanted Product was in stock at time of expected delivery
9.0 out of 10	Order tracking Ability to track orders until delivered
9.2 out of 10	On-time delivery Product arrived when expected
8.9 out of 10	Product met expectations Correct product was delivered and it worked as described/depicted
8.7 out of 10	Customer support Availability/Ease of contacting, courtesy & knowledge of staff, resolution of issue

Read what others have said:

"I was amazed at how quickly I received the product. Their delivery schedule was better than expected. Thank you, WhatGoodStuff!"

"Received Cd Player--Great Sound--Loved It- Thanks For For The Great Service-!!!!!!!!!!!!!!!!!!!!"
Date: 11/25/2008     Rated by Buyer: bogart1943

"The seller provided me w/ top notch customer service and made my transaction very pleasant. I ended up having to return the item I bought and the seller continued to answer emails quickly and everything was taken care of."
Date: 7/28/2008     Rated by Buyer: anat

"It arrived a week early! In excellent condition. Well packed, and with all manuals."
Date: 6/5/2008     Rated by Buyer: ccanright

"Thank you, excellent service, excellent products."
Date: 5/22/2008     Rated by Buyer: Angela I.

"Everything arrived as is and on time. LCD TV has great picture"
Date: 3/31/2008     Rated by Buyer: Christopher B.

"I was very pleased with the service I received from WhatGoodStuff.com. They answered all the questions I had about the product in a very timely manner. Also I received the phone about 5 days earlier than I had expected."
Date: 3/14/2008     Rated by Buyer: cole s.

"I WhatGoodStuff.com to inquire about my order, he immediately took the issue up with his wholesaler and got it to me (IN THE MIDDLE EAST) as soon as possible. To top it off he also took the time to thank me for the service to my country. Very nice."
Date: 2/13/2008     Rated by Buyer: Tanya J.

"I thought the prices were more than fair and I would highly recommend this website to my friends and family."